Customer Experience Summit Europe | TBD | London, UK

governing board

Customer Experience Summit Europe Governing Board

Liz McGuinness

Vice President Global Customer Experience

American Express

Susan Mary Onians

VP Merchant Loyalty

Visa Europe

Philippe Chatain

VP, Customer Experience


Greg Ferrari

VP Customer Experience


Barbara Weisz

Head of EMEA Customer Operations


Maureen Alma Sigliano

Vice President Global Loyalty Development & Customer Experience

Western Union

Kishore Siva

Group Head of Customer Experience & Customer Relations


Christophe Blassiau

Senior Vice President, Customer Experience & CRM

Schneider Electric


Governing Board Overview

The Customer Experience Summit Europe Governing Board is uniquely built for the event and consists of 8-12 individuals. The role of the Board is to leverage expertise and shape the content and direction for the coming agenda. This group determines key issues that need to be addressed, validates the session proposals that have been developed and helps CDM Media build a more engaging program for all attendees.

What are benefits of being on the Governing Board?

  • Invitation and complimentary registration to attend all relevant CDM Media events throughout the year
  • Priority access to speaker and panelist opportunities
  • Name, title, bio, company profile and headshot featured on "Governing Board" section of each summit website
  • Invitations to exclusive CIO dinners throughout the year
  • Name, title, company mentioned in email newsletter invitation
  • Name, title, company and headshot sent in summit newsletter update
  • Access to other CIOs in CDM Media's community
  • Featured on CDM Media LinkedIn announcement
  • CDM Media Governing Board logo provided for LinkedIn profile or for relevant use

What are the expectations of the Governing Board?

  • Attend one (1) event per calendar year
  • Participate on one (1) content committee call to shape the agenda per calendar year
  • Share CDM Media event opportunities with relevant colleagues and/or peers

Are you interested in being considered for the Customer Experience Summit Europe Governing Board? Register now.


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