Customer Experience Summit Europe | TBD | London, UK

attendees

Featured Past and Present Attendees

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Peter Pfohl

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Customer Experience Manager

Zurich Insurance Company Ltd.

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Kishore Siva

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Group Head of Customer Experience & Customer Relations

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HSBC

Barbara Weisz

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Head of EMEA Customer Operations

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Groupon

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Stephan Dupr

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Director Loyalty Marketing Europe

FRHI Hotels & Resorts

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Franz Weisenburger

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Vice President Customer Experience Design

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Deutsche Telekom

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Nadia Nonis

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Head of Customer Experience

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Deutsche Bank Group

Anna-Marie Taylor

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Head of Customer Experience & Business Intelligence

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Bupa International

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Sudesh Jog

Head of Retention and Loyalty Communications

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BT

Nicola Bowler

Head of Customer Experience

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British Gas

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Adrian Smith

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VP, Head of Digital Customer Experience

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Barclays

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Liz McGuinness

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Vice President Global Customer Experience

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American Express

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Matthias Wollenberg

Vice President Customer Service

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Hyundai Motor Europe GmbH

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Paul de Laat

Group Customer Insight Director

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John Lewis

Harald Boysen

SVP Customer Experience

Allianz Deutschland AG

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Maureen Alma Sigliano

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Vice President Global Loyalty Development & Customer Experience

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Western Union

Jean-Marc Codsi

VP Global Customer Experience

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eBay Europe

Clive Peoples

Vice President, Global Customer Marketing, Mobile & Loyalty

Expedia, Inc.

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Susan Mary Onians

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VP Merchant Loyalty

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Visa Europe

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Guillaume Peter

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Benchmark & Innovation Officer for Customer Experience Management

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SFR

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Christophe Blassiau

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Senior Vice President, Customer Experience & CRM

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Schneider Electric

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The Customer Experience Summit Europe is a chance to network, learn and engage with your peers on key industry concerns. Take some time out of the office to discuss and tackle the big issues currently affecting your company.

Heed our Call for Speakers if you are interested in speaking at the summit, or Register Now to find out if you qualify for a VIP attendee pass!

For more information about the Customer Experience Summit Europe contact marketing@cdmmedia.com

 

Here's what our past attendees had to say:

Loved the level of executives at the summit. Excellent connection opportunity with great presentations and networking.

Diane Magers, Office of the Customer, AT&T

Excellent sessions, great networking and I enjoyed the opportunity to meet 1:1 with vendors. The conference organizers were so pleasant and professional.

Amy N. Swanson, Vice President of Marketing, Advocacy and Member Experience, UnitedHealthcare

Excellent. At least a dozen follow-ups already under way.

Craig Coale, Practice Advisor - Customer Experience Business Transformation, Cisco Systems

The summit was very tightly run, no wasted time, every minute provided either presentations, panels, vendor one-on-ones or networking opportunities. Also, the topics were very spot on addressing current trends--and needs.

Director, Information Security, Williams Lea

Excellent event with peers and interesting, thought-provoking presentations.Vendor presentations were minimal and more based on panel discussions rather than sales pitches. Terrific organisation before and at the event with a great, rich mobile application.

Director of IT, Citybond Holdings PLC