Customer Experience Summit Europe | TBD | London, UK

attendees

Featured Past and Present Attendees

Peter Pfohl

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Customer Experience Manager

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Zurich Insurance Company Ltd.

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Kishore Siva

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Group Head of Customer Experience & Customer Relations

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HSBC

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Barbara Weisz

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Head of EMEA Customer Operations

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Groupon

Stephan Dupr

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Director Loyalty Marketing Europe

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FRHI Hotels & Resorts

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Franz Weisenburger

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Vice President Customer Experience Design

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Deutsche Telekom

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Nadia Nonis

Head of Customer Experience

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Deutsche Bank Group

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Anna-Marie Taylor

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Head of Customer Experience & Business Intelligence

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Bupa International

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Sudesh Jog

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Head of Retention and Loyalty Communications

BT

Nicola Bowler

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Head of Customer Experience

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British Gas

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Adrian Smith

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VP, Head of Digital Customer Experience

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Barclays

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Liz McGuinness

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Vice President Global Customer Experience

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American Express

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Matthias Wollenberg

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Vice President Customer Service

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Hyundai Motor Europe GmbH

Paul de Laat

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Group Customer Insight Director

John Lewis

Harald Boysen

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SVP Customer Experience

Allianz Deutschland AG

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Maureen Alma Sigliano

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Vice President Global Loyalty Development & Customer Experience

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Western Union

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Jean-Marc Codsi

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VP Global Customer Experience

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eBay Europe

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Clive Peoples

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Vice President, Global Customer Marketing, Mobile & Loyalty

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Expedia, Inc.

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Susan Mary Onians

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VP Merchant Loyalty

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Visa Europe

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Guillaume Peter

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Benchmark & Innovation Officer for Customer Experience Management

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SFR

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Christophe Blassiau

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Senior Vice President, Customer Experience & CRM

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Schneider Electric

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The Customer Experience Summit Europe is a chance to network, learn and engage with your peers on key industry concerns. Take some time out of the office to discuss and tackle the big issues currently affecting your company.

Heed our Call for Speakers if you are interested in speaking at the summit, or Register Now to find out if you qualify for a VIP attendee pass!

For more information about the Customer Experience Summit Europe contact marketing@cdmmedia.com

 

Here's what our past attendees had to say:

Loved the level of executives at the summit. Excellent connection opportunity with great presentations and networking.

Diane Magers, Office of the Customer, AT&T

Excellent sessions, great networking and I enjoyed the opportunity to meet 1:1 with vendors. The conference organizers were so pleasant and professional.

Amy N. Swanson, Vice President of Marketing, Advocacy and Member Experience, UnitedHealthcare

Excellent. At least a dozen follow-ups already under way.

Craig Coale, Practice Advisor - Customer Experience Business Transformation, Cisco Systems

Overall, great summit! The length of sessions were good and I liked having two options to choose from. There was good organization, a very helpful staff and the event was very well-organized logistically.

Director of Enterprise Systems & Data, Hospira

I thought the format was great! The quick 30-minute sessions worked well and made the day feel so productive.

Director, Information Security Risk and Controls Governance, Synovus