Customer Experience Summit Europe | TBD | London, UK

attendees

Featured Past and Present Attendees

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Peter Pfohl

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Customer Experience Manager

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Zurich Insurance Company Ltd.

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Kishore Siva

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Group Head of Customer Experience & Customer Relations

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HSBC

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Barbara Weisz

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Head of EMEA Customer Operations

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Groupon

Stephan Dupr

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Director Loyalty Marketing Europe

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FRHI Hotels & Resorts

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Franz Weisenburger

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Vice President Customer Experience Design

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Deutsche Telekom

Nadia Nonis

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Head of Customer Experience

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Deutsche Bank Group

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Anna-Marie Taylor

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Head of Customer Experience & Business Intelligence

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Bupa International

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Sudesh Jog

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Head of Retention and Loyalty Communications

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BT

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Nicola Bowler

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Head of Customer Experience

British Gas

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Adrian Smith

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VP, Head of Digital Customer Experience

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Barclays

Liz McGuinness

Vice President Global Customer Experience

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American Express

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Matthias Wollenberg

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Vice President Customer Service

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Hyundai Motor Europe GmbH

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Paul de Laat

Group Customer Insight Director

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John Lewis

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Harald Boysen

SVP Customer Experience

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Allianz Deutschland AG

Maureen Alma Sigliano

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Vice President Global Loyalty Development & Customer Experience

Western Union

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Jean-Marc Codsi

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VP Global Customer Experience

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eBay Europe

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Clive Peoples

Vice President, Global Customer Marketing, Mobile & Loyalty

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Expedia, Inc.

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Susan Mary Onians

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VP Merchant Loyalty

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Visa Europe

Guillaume Peter

Benchmark & Innovation Officer for Customer Experience Management

SFR

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Christophe Blassiau

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Senior Vice President, Customer Experience & CRM

Schneider Electric

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The Customer Experience Summit Europe is a chance to network, learn and engage with your peers on key industry concerns. Take some time out of the office to discuss and tackle the big issues currently affecting your company.

Heed our Call for Speakers if you are interested in speaking at the summit, or Register Now to find out if you qualify for a VIP attendee pass!

For more information about the Customer Experience Summit Europe contact marketing@cdmmedia.com

 

Here's what our past attendees had to say:

Loved the level of executives at the summit. Excellent connection opportunity with great presentations and networking.

Diane Magers, Office of the Customer, AT&T

Excellent sessions, great networking and I enjoyed the opportunity to meet 1:1 with vendors. The conference organizers were so pleasant and professional.

Amy N. Swanson, Vice President of Marketing, Advocacy and Member Experience, UnitedHealthcare

Excellent. At least a dozen follow-ups already under way.

Craig Coale, Practice Advisor - Customer Experience Business Transformation, Cisco Systems

What impressed me the most was how the CDM Media team knew every delegate by name and were very accommodating to make sure we had all of our meetings, even when delegates were delayed.

Enterprise Sales Engineer, EMEA, LogRhythm

Great event and venue. Sessions mixed with executive briefings made the event very impactful.

Sr. Manager, Cyber Security Sales Engineering - Strategic Accounts, Symantec