Customer Experience Summit Europe | TBD | London, UK

attendees

Featured Past and Present Attendees

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Peter Pfohl

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Customer Experience Manager

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Zurich Insurance Company Ltd.

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Kishore Siva

Group Head of Customer Experience & Customer Relations

HSBC

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Barbara Weisz

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Head of EMEA Customer Operations

Groupon

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Stephan Dupr

Director Loyalty Marketing Europe

FRHI Hotels & Resorts

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Franz Weisenburger

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Vice President Customer Experience Design

Deutsche Telekom

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Nadia Nonis

Head of Customer Experience

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Deutsche Bank Group

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Anna-Marie Taylor

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Head of Customer Experience & Business Intelligence

Bupa International

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Sudesh Jog

Head of Retention and Loyalty Communications

BT

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Nicola Bowler

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Head of Customer Experience

British Gas

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Adrian Smith

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VP, Head of Digital Customer Experience

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Barclays

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Liz McGuinness

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Vice President Global Customer Experience

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American Express

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Matthias Wollenberg

Vice President Customer Service

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Hyundai Motor Europe GmbH

Paul de Laat

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Group Customer Insight Director

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John Lewis

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Harald Boysen

SVP Customer Experience

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Allianz Deutschland AG

Maureen Alma Sigliano

Vice President Global Loyalty Development & Customer Experience

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Western Union

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Jean-Marc Codsi

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VP Global Customer Experience

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eBay Europe

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Clive Peoples

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Vice President, Global Customer Marketing, Mobile & Loyalty

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Expedia, Inc.

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Susan Mary Onians

VP Merchant Loyalty

Visa Europe

Guillaume Peter

Benchmark & Innovation Officer for Customer Experience Management

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SFR

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Christophe Blassiau

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Senior Vice President, Customer Experience & CRM

Schneider Electric

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The Customer Experience Summit Europe is a chance to network, learn and engage with your peers on key industry concerns. Take some time out of the office to discuss and tackle the big issues currently affecting your company.

Heed our Call for Speakers if you are interested in speaking at the summit, or Register Now to find out if you qualify for a VIP attendee pass!

For more information about the Customer Experience Summit Europe contact marketing@cdmmedia.com

 

Here's what our past attendees had to say:

Loved the level of executives at the summit. Excellent connection opportunity with great presentations and networking.

Diane Magers, Office of the Customer, AT&T

Excellent sessions, great networking and I enjoyed the opportunity to meet 1:1 with vendors. The conference organizers were so pleasant and professional.

Amy N. Swanson, Vice President of Marketing, Advocacy and Member Experience, UnitedHealthcare

Excellent. At least a dozen follow-ups already under way.

Craig Coale, Practice Advisor - Customer Experience Business Transformation, Cisco Systems

Good presentations, a lot of interesting vendors and a good networking platform.

Information Security, IT Risk & Continuity Manager, DHL

I very much enjoyed the content and overall conference experience. The most valuable aspect for me was time spent networking with peers and vendors. We even left with a new business partnership!

SVP & CTO, VITAS Healthcare