Customer Experience Summit Europe | TBD | London, UK

attendees

Featured Past and Present Attendees

Peter Pfohl

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Customer Experience Manager

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Zurich Insurance Company Ltd.

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Kishore Siva

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Group Head of Customer Experience & Customer Relations

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HSBC

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Barbara Weisz

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Head of EMEA Customer Operations

Groupon

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Stephan Dupr

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Director Loyalty Marketing Europe

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FRHI Hotels & Resorts

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Franz Weisenburger

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Vice President Customer Experience Design

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Deutsche Telekom

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Nadia Nonis

Head of Customer Experience

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Deutsche Bank Group

Anna-Marie Taylor

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Head of Customer Experience & Business Intelligence

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Bupa International

Sudesh Jog

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Head of Retention and Loyalty Communications

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BT

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Nicola Bowler

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Head of Customer Experience

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British Gas

Adrian Smith

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VP, Head of Digital Customer Experience

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Barclays

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Liz McGuinness

Vice President Global Customer Experience

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American Express

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Matthias Wollenberg

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Vice President Customer Service

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Hyundai Motor Europe GmbH

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Paul de Laat

Group Customer Insight Director

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John Lewis

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Harald Boysen

SVP Customer Experience

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Allianz Deutschland AG

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Maureen Alma Sigliano

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Vice President Global Loyalty Development & Customer Experience

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Western Union

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Jean-Marc Codsi

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VP Global Customer Experience

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eBay Europe

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Clive Peoples

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Vice President, Global Customer Marketing, Mobile & Loyalty

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Expedia, Inc.

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Susan Mary Onians

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VP Merchant Loyalty

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Visa Europe

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Guillaume Peter

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Benchmark & Innovation Officer for Customer Experience Management

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SFR

Christophe Blassiau

Senior Vice President, Customer Experience & CRM

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Schneider Electric

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The Customer Experience Summit Europe is a chance to network, learn and engage with your peers on key industry concerns. Take some time out of the office to discuss and tackle the big issues currently affecting your company.

Heed our Call for Speakers if you are interested in speaking at the summit, or Register Now to find out if you qualify for a VIP attendee pass!

For more information about the Customer Experience Summit Europe contact marketing@cdmmedia.com

 

Here's what our past attendees had to say:

Loved the level of executives at the summit. Excellent connection opportunity with great presentations and networking.

Diane Magers, Office of the Customer, AT&T

Excellent sessions, great networking and I enjoyed the opportunity to meet 1:1 with vendors. The conference organizers were so pleasant and professional.

Amy N. Swanson, Vice President of Marketing, Advocacy and Member Experience, UnitedHealthcare

Excellent. At least a dozen follow-ups already under way.

Craig Coale, Practice Advisor - Customer Experience Business Transformation, Cisco Systems

Well organised, excellent speakers, good hospitality and location.

Senior Process Improvement Manager, Specsavers

Very interesting summit - Topics, Vendors and Peers were very beneficial.

Head of Infrastructure Services & CTO North Europe, AXA Technology