Customer Experience Summit Europe | TBD | London, UK

attendees

Featured Past and Present Attendees

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Peter Pfohl

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Customer Experience Manager

Zurich Insurance Company Ltd.

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Kishore Siva

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Group Head of Customer Experience & Customer Relations

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HSBC

Barbara Weisz

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Head of EMEA Customer Operations

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Groupon

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Stephan Dupr

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Director Loyalty Marketing Europe

FRHI Hotels & Resorts

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Franz Weisenburger

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Vice President Customer Experience Design

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Deutsche Telekom

Nadia Nonis

Head of Customer Experience

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Deutsche Bank Group

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Anna-Marie Taylor

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Head of Customer Experience & Business Intelligence

Bupa International

Sudesh Jog

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Head of Retention and Loyalty Communications

BT

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Nicola Bowler

Head of Customer Experience

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British Gas

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Adrian Smith

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VP, Head of Digital Customer Experience

Barclays

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Liz McGuinness

Vice President Global Customer Experience

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American Express

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Matthias Wollenberg

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Vice President Customer Service

Hyundai Motor Europe GmbH

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Paul de Laat

Group Customer Insight Director

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John Lewis

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Harald Boysen

SVP Customer Experience

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Allianz Deutschland AG

Maureen Alma Sigliano

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Vice President Global Loyalty Development & Customer Experience

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Western Union

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Jean-Marc Codsi

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VP Global Customer Experience

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eBay Europe

Clive Peoples

Vice President, Global Customer Marketing, Mobile & Loyalty

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Expedia, Inc.

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Susan Mary Onians

VP Merchant Loyalty

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Visa Europe

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Guillaume Peter

Benchmark & Innovation Officer for Customer Experience Management

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SFR

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Christophe Blassiau

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Senior Vice President, Customer Experience & CRM

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Schneider Electric

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The Customer Experience Summit Europe is a chance to network, learn and engage with your peers on key industry concerns. Take some time out of the office to discuss and tackle the big issues currently affecting your company.

Heed our Call for Speakers if you are interested in speaking at the summit, or Register Now to find out if you qualify for a VIP attendee pass!

For more information about the Customer Experience Summit Europe contact marketing@cdmmedia.com

 

Here's what our past attendees had to say:

Loved the level of executives at the summit. Excellent connection opportunity with great presentations and networking.

Diane Magers, Office of the Customer, AT&T

Excellent sessions, great networking and I enjoyed the opportunity to meet 1:1 with vendors. The conference organizers were so pleasant and professional.

Amy N. Swanson, Vice President of Marketing, Advocacy and Member Experience, UnitedHealthcare

Excellent. At least a dozen follow-ups already under way.

Craig Coale, Practice Advisor - Customer Experience Business Transformation, Cisco Systems

The Summit was well managed and organized and team has done a great job to make sure all discussions are on time.

VP, Information Technology & Security

The summit was a success in terms of both networking and generation next steps with a few targeted providers.

Vice President Global O&T Risk Management, BNY Mellon