Customer Experience Summit Europe | TBD | London, UK

attendees

Featured Past and Present Attendees

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Peter Pfohl

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Customer Experience Manager

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Zurich Insurance Company Ltd.

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Kishore Siva

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Group Head of Customer Experience & Customer Relations

HSBC

Barbara Weisz

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Head of EMEA Customer Operations

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Groupon

Stephan Dupr

Director Loyalty Marketing Europe

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FRHI Hotels & Resorts

Franz Weisenburger

Vice President Customer Experience Design

Deutsche Telekom

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Nadia Nonis

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Head of Customer Experience

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Deutsche Bank Group

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Anna-Marie Taylor

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Head of Customer Experience & Business Intelligence

Bupa International

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Sudesh Jog

Head of Retention and Loyalty Communications

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BT

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Nicola Bowler

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Head of Customer Experience

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British Gas

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Adrian Smith

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VP, Head of Digital Customer Experience

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Barclays

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Liz McGuinness

Vice President Global Customer Experience

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American Express

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Matthias Wollenberg

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Vice President Customer Service

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Hyundai Motor Europe GmbH

Paul de Laat

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Group Customer Insight Director

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John Lewis

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Harald Boysen

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SVP Customer Experience

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Allianz Deutschland AG

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Maureen Alma Sigliano

Vice President Global Loyalty Development & Customer Experience

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Western Union

Jean-Marc Codsi

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VP Global Customer Experience

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eBay Europe

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Clive Peoples

Vice President, Global Customer Marketing, Mobile & Loyalty

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Expedia, Inc.

Susan Mary Onians

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VP Merchant Loyalty

Visa Europe

Guillaume Peter

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Benchmark & Innovation Officer for Customer Experience Management

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SFR

Christophe Blassiau

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Senior Vice President, Customer Experience & CRM

Schneider Electric

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The Customer Experience Summit Europe is a chance to network, learn and engage with your peers on key industry concerns. Take some time out of the office to discuss and tackle the big issues currently affecting your company.

Heed our Call for Speakers if you are interested in speaking at the summit, or Register Now to find out if you qualify for a VIP attendee pass!

For more information about the Customer Experience Summit Europe contact marketing@cdmmedia.com

 

Here's what our past attendees had to say:

Loved the level of executives at the summit. Excellent connection opportunity with great presentations and networking.

Diane Magers, Office of the Customer, AT&T

Excellent sessions, great networking and I enjoyed the opportunity to meet 1:1 with vendors. The conference organizers were so pleasant and professional.

Amy N. Swanson, Vice President of Marketing, Advocacy and Member Experience, UnitedHealthcare

Excellent. At least a dozen follow-ups already under way.

Craig Coale, Practice Advisor - Customer Experience Business Transformation, Cisco Systems

I loved the small audience for more opportunity for interaction. Also, the coordination of the event including and up to the follow up was well executed.

Senior IT Manager, Cisco Systems

Overall it was a good experience and I learned a lot from the attendees. The subject matter expertise and collegiality was apparent and it created a good learning environment.

Corporate Director IS Infrastructure, Penn Medicine