Customer Experience Summit Europe | TBD | London, UK

attendees

Featured Past and Present Attendees

Peter Pfohl

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Customer Experience Manager

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Zurich Insurance Company Ltd.

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Kishore Siva

Group Head of Customer Experience & Customer Relations

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HSBC

Barbara Weisz

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Head of EMEA Customer Operations

Groupon

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Stephan Dupr

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Director Loyalty Marketing Europe

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FRHI Hotels & Resorts

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Franz Weisenburger

Vice President Customer Experience Design

Deutsche Telekom

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Nadia Nonis

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Head of Customer Experience

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Deutsche Bank Group

Anna-Marie Taylor

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Head of Customer Experience & Business Intelligence

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Bupa International

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Sudesh Jog

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Head of Retention and Loyalty Communications

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BT

Nicola Bowler

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Head of Customer Experience

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British Gas

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Adrian Smith

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VP, Head of Digital Customer Experience

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Barclays

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Liz McGuinness

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Vice President Global Customer Experience

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American Express

Matthias Wollenberg

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Vice President Customer Service

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Hyundai Motor Europe GmbH

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Paul de Laat

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Group Customer Insight Director

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John Lewis

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Harald Boysen

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SVP Customer Experience

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Allianz Deutschland AG

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Maureen Alma Sigliano

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Vice President Global Loyalty Development & Customer Experience

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Western Union

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Jean-Marc Codsi

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VP Global Customer Experience

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eBay Europe

Clive Peoples

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Vice President, Global Customer Marketing, Mobile & Loyalty

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Expedia, Inc.

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Susan Mary Onians

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VP Merchant Loyalty

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Visa Europe

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Guillaume Peter

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Benchmark & Innovation Officer for Customer Experience Management

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SFR

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Christophe Blassiau

Senior Vice President, Customer Experience & CRM

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Schneider Electric

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The Customer Experience Summit Europe is a chance to network, learn and engage with your peers on key industry concerns. Take some time out of the office to discuss and tackle the big issues currently affecting your company.

Heed our Call for Speakers if you are interested in speaking at the summit, or Register Now to find out if you qualify for a VIP attendee pass!

For more information about the Customer Experience Summit Europe contact marketing@cdmmedia.com

 

Here's what our past attendees had to say:

Loved the level of executives at the summit. Excellent connection opportunity with great presentations and networking.

Diane Magers, Office of the Customer, AT&T

Excellent sessions, great networking and I enjoyed the opportunity to meet 1:1 with vendors. The conference organizers were so pleasant and professional.

Amy N. Swanson, Vice President of Marketing, Advocacy and Member Experience, UnitedHealthcare

Excellent. At least a dozen follow-ups already under way.

Craig Coale, Practice Advisor - Customer Experience Business Transformation, Cisco Systems

The event has provided platform for networking and introduction to partners, which has made possible to engage in discussion for new requirements as well as share experiences.

Director of Governance and IT Compliance

The format was fantastic. 30-minute sessions with executives is a perfect amount of time to determine whether or not there is alignment and need to follow up.

Senior Field Architect, Ionic Security