Customer Experience Summit Europe | TBD | London, UK

attendees

Featured Past and Present Attendees

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Peter Pfohl

Customer Experience Manager

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Zurich Insurance Company Ltd.

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Kishore Siva

Group Head of Customer Experience & Customer Relations

HSBC

Barbara Weisz

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Head of EMEA Customer Operations

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Groupon

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Stephan Dupr

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Director Loyalty Marketing Europe

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FRHI Hotels & Resorts

Franz Weisenburger

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Vice President Customer Experience Design

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Deutsche Telekom

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Nadia Nonis

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Head of Customer Experience

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Deutsche Bank Group

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Anna-Marie Taylor

Head of Customer Experience & Business Intelligence

Bupa International

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Sudesh Jog

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Head of Retention and Loyalty Communications

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BT

Nicola Bowler

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Head of Customer Experience

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British Gas

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Adrian Smith

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VP, Head of Digital Customer Experience

Barclays

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Liz McGuinness

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Vice President Global Customer Experience

American Express

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Matthias Wollenberg

Vice President Customer Service

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Hyundai Motor Europe GmbH

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Paul de Laat

Group Customer Insight Director

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John Lewis

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Harald Boysen

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SVP Customer Experience

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Allianz Deutschland AG

Maureen Alma Sigliano

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Vice President Global Loyalty Development & Customer Experience

Western Union

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Jean-Marc Codsi

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VP Global Customer Experience

eBay Europe

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Clive Peoples

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Vice President, Global Customer Marketing, Mobile & Loyalty

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Expedia, Inc.

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Susan Mary Onians

VP Merchant Loyalty

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Visa Europe

Guillaume Peter

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Benchmark & Innovation Officer for Customer Experience Management

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SFR

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Christophe Blassiau

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Senior Vice President, Customer Experience & CRM

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Schneider Electric

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The Customer Experience Summit Europe is a chance to network, learn and engage with your peers on key industry concerns. Take some time out of the office to discuss and tackle the big issues currently affecting your company.

Heed our Call for Speakers if you are interested in speaking at the summit, or Register Now to find out if you qualify for a VIP attendee pass!

For more information about the Customer Experience Summit Europe contact marketing@cdmmedia.com

 

Here's what our past attendees had to say:

Loved the level of executives at the summit. Excellent connection opportunity with great presentations and networking.

Diane Magers, Office of the Customer, AT&T

Excellent sessions, great networking and I enjoyed the opportunity to meet 1:1 with vendors. The conference organizers were so pleasant and professional.

Amy N. Swanson, Vice President of Marketing, Advocacy and Member Experience, UnitedHealthcare

Excellent. At least a dozen follow-ups already under way.

Craig Coale, Practice Advisor - Customer Experience Business Transformation, Cisco Systems

The format was excellent and was conducive to both learning and networking. The short sessions were the perfect amount of time and left for ample time to network. I enjoyed the content for the sessions and was able to make new business connections.

Chief Technology Officer - North America, Workday

Great summit with plenty of formal and informal contact with the attendees we wanted to meet. It was the most productive summit we have ever attended! We left with multiple new business opportunities.

Senior Director, Honeywell