Customer Experience Summit Europe | TBD | London, UK

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Featured Past and Present Attendees

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Peter Pfohl

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Customer Experience Manager

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Zurich Insurance Company Ltd.

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Kishore Siva

Group Head of Customer Experience & Customer Relations

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HSBC

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Barbara Weisz

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Head of EMEA Customer Operations

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Groupon

Stephan Dupr

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Director Loyalty Marketing Europe

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FRHI Hotels & Resorts

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Franz Weisenburger

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Vice President Customer Experience Design

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Deutsche Telekom

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Nadia Nonis

Head of Customer Experience

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Deutsche Bank Group

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Anna-Marie Taylor

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Head of Customer Experience & Business Intelligence

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Bupa International

Sudesh Jog

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Head of Retention and Loyalty Communications

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BT

Nicola Bowler

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Head of Customer Experience

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British Gas

Adrian Smith

VP, Head of Digital Customer Experience

Barclays

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Liz McGuinness

Vice President Global Customer Experience

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American Express

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Matthias Wollenberg

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Vice President Customer Service

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Hyundai Motor Europe GmbH

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Paul de Laat

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Group Customer Insight Director

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John Lewis

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Harald Boysen

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SVP Customer Experience

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Allianz Deutschland AG

Maureen Alma Sigliano

Vice President Global Loyalty Development & Customer Experience

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Western Union

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Jean-Marc Codsi

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VP Global Customer Experience

eBay Europe

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Clive Peoples

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Vice President, Global Customer Marketing, Mobile & Loyalty

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Expedia, Inc.

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Susan Mary Onians

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VP Merchant Loyalty

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Visa Europe

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Guillaume Peter

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Benchmark & Innovation Officer for Customer Experience Management

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SFR

Christophe Blassiau

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Senior Vice President, Customer Experience & CRM

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Schneider Electric

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The Customer Experience Summit Europe is a chance to network, learn and engage with your peers on key industry concerns. Take some time out of the office to discuss and tackle the big issues currently affecting your company.

Heed our Call for Speakers if you are interested in speaking at the summit, or Register Now to find out if you qualify for a VIP attendee pass!

For more information about the Customer Experience Summit Europe contact marketing@cdmmedia.com

 

Here's what our past attendees had to say:

Loved the level of executives at the summit. Excellent connection opportunity with great presentations and networking.

Diane Magers, Office of the Customer, AT&T

Excellent sessions, great networking and I enjoyed the opportunity to meet 1:1 with vendors. The conference organizers were so pleasant and professional.

Amy N. Swanson, Vice President of Marketing, Advocacy and Member Experience, UnitedHealthcare

Excellent. At least a dozen follow-ups already under way.

Craig Coale, Practice Advisor - Customer Experience Business Transformation, Cisco Systems

It was a great event with amazing networking opportunities for us.

Operations Leader - Business Analytics, Equifax

Thank you for the wonderful event! Very much appreciated the fact it was focused on the digital experience - product and marketing.

Head of Global Digital Products, Pitney Bowes