Customer Experience Summit Europe | TBD | London, UK

attendees

Featured Past and Present Attendees

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Peter Pfohl

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Customer Experience Manager

Zurich Insurance Company Ltd.

Kishore Siva

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Group Head of Customer Experience & Customer Relations

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HSBC

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Barbara Weisz

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Head of EMEA Customer Operations

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Groupon

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Stephan Dupr

Director Loyalty Marketing Europe

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FRHI Hotels & Resorts

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Franz Weisenburger

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Vice President Customer Experience Design

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Deutsche Telekom

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Nadia Nonis

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Head of Customer Experience

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Deutsche Bank Group

Anna-Marie Taylor

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Head of Customer Experience & Business Intelligence

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Bupa International

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Sudesh Jog

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Head of Retention and Loyalty Communications

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BT

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Nicola Bowler

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Head of Customer Experience

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British Gas

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Adrian Smith

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VP, Head of Digital Customer Experience

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Barclays

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Liz McGuinness

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Vice President Global Customer Experience

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American Express

Matthias Wollenberg

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Vice President Customer Service

Hyundai Motor Europe GmbH

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Paul de Laat

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Group Customer Insight Director

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John Lewis

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Harald Boysen

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SVP Customer Experience

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Allianz Deutschland AG

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Maureen Alma Sigliano

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Vice President Global Loyalty Development & Customer Experience

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Western Union

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Jean-Marc Codsi

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VP Global Customer Experience

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eBay Europe

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Clive Peoples

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Vice President, Global Customer Marketing, Mobile & Loyalty

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Expedia, Inc.

Susan Mary Onians

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VP Merchant Loyalty

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Visa Europe

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Guillaume Peter

Benchmark & Innovation Officer for Customer Experience Management

SFR

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Christophe Blassiau

Senior Vice President, Customer Experience & CRM

Schneider Electric

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The Customer Experience Summit Europe is a chance to network, learn and engage with your peers on key industry concerns. Take some time out of the office to discuss and tackle the big issues currently affecting your company.

Heed our Call for Speakers if you are interested in speaking at the summit, or Register Now to find out if you qualify for a VIP attendee pass!

For more information about the Customer Experience Summit Europe contact marketing@cdmmedia.com

 

Here's what our past attendees had to say:

Loved the level of executives at the summit. Excellent connection opportunity with great presentations and networking.

Diane Magers, Office of the Customer, AT&T

Excellent sessions, great networking and I enjoyed the opportunity to meet 1:1 with vendors. The conference organizers were so pleasant and professional.

Amy N. Swanson, Vice President of Marketing, Advocacy and Member Experience, UnitedHealthcare

Excellent. At least a dozen follow-ups already under way.

Craig Coale, Practice Advisor - Customer Experience Business Transformation, Cisco Systems

Thank your for coordinating the event. I was able to have some useful meetings with vendors.

Director, Global Information Security Compliance and Assurance, InterContinental Hotels Group

Well run! Great mix of attendees and relevant topics at the presentations!

IT Strategy Officer, European Stability Mechanism