Customer Experience Summit Europe | TBD | London, UK

attendees

Featured Past and Present Attendees

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Peter Pfohl

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Customer Experience Manager

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Zurich Insurance Company Ltd.

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Kishore Siva

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Group Head of Customer Experience & Customer Relations

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HSBC

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Barbara Weisz

Head of EMEA Customer Operations

Groupon

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Stephan Dupr

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Director Loyalty Marketing Europe

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FRHI Hotels & Resorts

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Franz Weisenburger

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Vice President Customer Experience Design

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Deutsche Telekom

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Nadia Nonis

Head of Customer Experience

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Deutsche Bank Group

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Anna-Marie Taylor

Head of Customer Experience & Business Intelligence

Bupa International

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Sudesh Jog

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Head of Retention and Loyalty Communications

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BT

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Nicola Bowler

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Head of Customer Experience

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British Gas

Adrian Smith

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VP, Head of Digital Customer Experience

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Barclays

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Liz McGuinness

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Vice President Global Customer Experience

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American Express

Matthias Wollenberg

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Vice President Customer Service

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Hyundai Motor Europe GmbH

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Paul de Laat

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Group Customer Insight Director

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John Lewis

Harald Boysen

SVP Customer Experience

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Allianz Deutschland AG

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Maureen Alma Sigliano

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Vice President Global Loyalty Development & Customer Experience

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Western Union

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Jean-Marc Codsi

VP Global Customer Experience

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eBay Europe

Clive Peoples

Vice President, Global Customer Marketing, Mobile & Loyalty

Expedia, Inc.

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Susan Mary Onians

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VP Merchant Loyalty

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Visa Europe

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Guillaume Peter

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Benchmark & Innovation Officer for Customer Experience Management

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SFR

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Christophe Blassiau

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Senior Vice President, Customer Experience & CRM

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Schneider Electric

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The Customer Experience Summit Europe is a chance to network, learn and engage with your peers on key industry concerns. Take some time out of the office to discuss and tackle the big issues currently affecting your company.

Heed our Call for Speakers if you are interested in speaking at the summit, or Register Now to find out if you qualify for a VIP attendee pass!

For more information about the Customer Experience Summit Europe contact marketing@cdmmedia.com

 

Here's what our past attendees had to say:

Loved the level of executives at the summit. Excellent connection opportunity with great presentations and networking.

Diane Magers, Office of the Customer, AT&T

Excellent sessions, great networking and I enjoyed the opportunity to meet 1:1 with vendors. The conference organizers were so pleasant and professional.

Amy N. Swanson, Vice President of Marketing, Advocacy and Member Experience, UnitedHealthcare

Excellent. At least a dozen follow-ups already under way.

Craig Coale, Practice Advisor - Customer Experience Business Transformation, Cisco Systems

I enjoyed the format and the duration. I preferred the roundtables to the interview style rooms I've been in at other events. Nicely done! For the events I've been to with this format, this summit is among the best executed.

Director of Product Strategy, Cicero Inc.

I found the event to be very interactive and informative. The format was excellent!

Vice President IT Infrastructure, SP Plus Corporation