Customer Experience Summit Europe | TBD | London, UK

attendees

Featured Past and Present Attendees

Peter Pfohl

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Customer Experience Manager

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Zurich Insurance Company Ltd.

Kishore Siva

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Group Head of Customer Experience & Customer Relations

HSBC

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Barbara Weisz

Head of EMEA Customer Operations

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Groupon

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Stephan Dupr

Director Loyalty Marketing Europe

FRHI Hotels & Resorts

Franz Weisenburger

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Vice President Customer Experience Design

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Deutsche Telekom

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Nadia Nonis

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Head of Customer Experience

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Deutsche Bank Group

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Anna-Marie Taylor

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Head of Customer Experience & Business Intelligence

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Bupa International

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Sudesh Jog

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Head of Retention and Loyalty Communications

BT

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Nicola Bowler

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Head of Customer Experience

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British Gas

Adrian Smith

VP, Head of Digital Customer Experience

Barclays

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Liz McGuinness

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Vice President Global Customer Experience

American Express

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Matthias Wollenberg

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Vice President Customer Service

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Hyundai Motor Europe GmbH

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Paul de Laat

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Group Customer Insight Director

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John Lewis

Harald Boysen

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SVP Customer Experience

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Allianz Deutschland AG

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Maureen Alma Sigliano

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Vice President Global Loyalty Development & Customer Experience

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Western Union

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Jean-Marc Codsi

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VP Global Customer Experience

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eBay Europe

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Clive Peoples

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Vice President, Global Customer Marketing, Mobile & Loyalty

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Expedia, Inc.

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Susan Mary Onians

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VP Merchant Loyalty

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Visa Europe

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Guillaume Peter

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Benchmark & Innovation Officer for Customer Experience Management

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SFR

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Christophe Blassiau

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Senior Vice President, Customer Experience & CRM

Schneider Electric

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The Customer Experience Summit Europe is a chance to network, learn and engage with your peers on key industry concerns. Take some time out of the office to discuss and tackle the big issues currently affecting your company.

Heed our Call for Speakers if you are interested in speaking at the summit, or Register Now to find out if you qualify for a VIP attendee pass!

For more information about the Customer Experience Summit Europe contact marketing@cdmmedia.com

 

Here's what our past attendees had to say:

Loved the level of executives at the summit. Excellent connection opportunity with great presentations and networking.

Diane Magers, Office of the Customer, AT&T

Excellent sessions, great networking and I enjoyed the opportunity to meet 1:1 with vendors. The conference organizers were so pleasant and professional.

Amy N. Swanson, Vice President of Marketing, Advocacy and Member Experience, UnitedHealthcare

Excellent. At least a dozen follow-ups already under way.

Craig Coale, Practice Advisor - Customer Experience Business Transformation, Cisco Systems

Great Session... I found value in the content and all the speakers... I found it valuable and productive in the in between session with colleagues and the CDM Staff.

Director of Technology, Loop Capital

I learned a lot at this event and have a number of takeaways from the sessions. I like the short presentation formats and that there is time to chat with the speakers. I enjoyed the meetings being back-to-back because the speed seemed to really work out perfectly and it prevented a bunch of wasted time. I was able to meet some interesting vendors, too. The meetings and event, in general, were well managed.

Managing Director - IT, Charles Schwab