Customer Experience Summit Europe

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  • Past and present attendees:

    Peter Pfohl
    Customer Experience Manager
    Zurich Insurance Company Ltd.
    Kishore Siva
    Group Head of Customer Experience & Customer Relations
    Barbara Weisz
    Head of EMEA Customer Operations
    Stephan Dupr
    Director Loyalty Marketing Europe
    FRHI Hotels & Resorts
  • Governing Board:

    Liz McGuinness
    Vice President Global Customer Experience
    American Express
    Susan Mary Onians
    VP Merchant Loyalty
    Visa Europe
    Philippe Chatain
    VP, Customer Experience
    Greg Ferrari
    VP Customer Experience
London, UK

who attends Who Attends?


testimonials Testimonials

Excellent. At least a dozen follow-ups already under way.

Craig Coale, Practice Advisor - Customer Experience Business Transformation, Cisco Systems

Excellent sessions, great networking and I enjoyed the opportunity to meet 1:1 with vendors. The conference organizers were so pleasant and professional.

Amy N. Swanson, Vice President of Marketing, Advocacy and Member Experience, UnitedHealthcare

Loved the level of executives at the summit. Excellent connection opportunity with great presentations and networking.

Diane Magers, Office of the Customer, AT&T


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